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WHAT
TO LOOK FOR
With so many companies
offering water treatment systems and such a wide range of
prices, it's difficult to know how one system compares to
another. Listed below are some important tips to help
consumers make an informed decision about their needs.
Company
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Many new companies open up each year with limited experience and knowledge about the water treatment industry, and just as many companies close down every year leaving consumers stranded without service and warranty support.
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Shop with a national company that can provide warranties, service, parts and filters.
Warranties
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Ask to read the original manufacturers warranty. Do not accept verbal promises from the salesperson.
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A "lifetime" warranty is always a "limited lifetime" with the most expensive parts not being covered for more than a year or two. Also, ask who’s lifetime the warranty is supposed to cover.
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Make sure any warranty is fully transferable, if you move the equipment to a new home or want to sell the unit to a new owner.
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Certification
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NSF (National Sanitation Foundation) is the most important third party certification organization for water treatment systems. They have established the highest standards for product claims, manufacturing practices and product design in the industry.
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Make sure the entire system you're evaluating is NSF certified and not just one or two specific components.
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Efficiency
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Efficiency refers to how much regenerant (salt or potassium chloride) is used, how much water is required, and how much time it takes to regenerate the system. Higher efficiency systems always cost less to operate in the short and long term.
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Consumers should compare the purchase price, cost of operation and amount of regular maintenance required on each system to determine the total cost of any system they may be considering.
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